Terms of Service — Kilogram social AI

1. Service Description (English & Italiano)

Kilogram social AI, operated by AI BotConcierge, provides a multitenant SaaS platform that allows businesses and agencies to manage brand kits, plan editorial calendars, and publish approved social media posts and stories to their authorized Facebook Pages and Instagram Professional accounts via official Meta Graph APIs.

Italiano: Kilogram social AI, gestito da AI BotConcierge, fornisce una piattaforma SaaS che consente ad aziende e professionisti di creare piani editoriali e pubblicare contenuti approvati (post e storie) sulle Pagine Facebook e sugli account Instagram Professionali di cui detengono regolare autorizzazione amministrativa.

2. User Authorization & Responsibilities

• Users may only connect Facebook Pages, Business Portfolios, and Instagram Professional accounts for which they hold legitimate administrative or content publishing permissions.
• All publications performed by the editorial scheduler or autopilot operate strictly within the policy, frequency, and approval rules configured by the subscriber.
• Users remain responsible for ensuring that uploaded photographs, logos, and brand materials comply with applicable copyright laws and Meta Community Guidelines.

3. Disconnection, Pause, and Termination

Subscribers may pause the editorial autopilot, trigger an immediate emergency stop, or disconnect their Meta social accounts at any time from the platform dashboard. Disconnecting a Meta account immediately revokes active bindings and deletes stored access tokens as detailed in our Privacy Policy and Data Deletion Policy.